![]() It has to do with how your Team’s recordings are archived. You might ask, “if Teams is hosted in Microsoft’s Azure fabric, why isn’t it considered secure”? When you record these calls with Microsoft Teams’ built-in recording features, the recordings are not secure hence they are at risk and non-compliant. According to “The Payment Card Industry Data Security Standard” (PCI DSS), this data must be protected. And when these calls are recorded, vulnerable data that criminals commonly target gets spoken over the call.Įxamples include private medical data, debit and credit card numbers, social security and national insurance numbers, and so forth. It’s not an option it’s an enforced legal requirement that requires a call recording platform. Regulated industries like healthcare, banking, finance, eCommerce, and insurance must record their calls. Who Needs Compliant Microsoft Teams Recording? But where the security blind-spot occurs is in your Microsoft Teams call recordings. Are your Microsoft Teams conversations secure? Yes, because they take place in the Azure space, you are secure for the duration of the live call. ![]() This is not a complicated answer, but it’s also not a yes or no answer. ![]() This is detrimental to the customer and the company’s bottom line. No matter how many data breaches occur, no matter how many new stories about identity theft come out, many organizations simply don’t equip themselves with proper security measures. But all too often, adopting a new technology reveals blind spots in your organization. Switching to Microsoft teams was easy, and the host of features it offers had an immediate positive impact on your company workflow. ![]()
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